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~ F.A.Q. ~

~ Adopting Pugs Information ~

when people search for pug, they often have a lot of questions, and this page is designed to help answer some of those when adopting from us!

All Pugs are from AKC & International Imported Champion line Parents
 
 Puppy Prices are most often between: $2500 - $3000
 
Puppies are sold as Strictly Pet - No Registration to help Prevent People from Breeding without permission 
A few will be sold as AKC Limited and noted if they come with it
We require their official AKC name to start with KISSES' if your puppy is being registered.
 

Additional Options: $40 Micro Chip includes lifetime registration no annual fees.$40 Snuggle Puppies for comfort in transitioning to new home.

Reservation Pup-dates Form Button
Hearts Border on pugs for sale frequently asked questions page

Why do I want show lines?  I'm only looking for a pet: 

 

Show lines help ensure not only correct look but correct personality and temperament.  It takes a special dog to have the temperament and personality to be at a show with all those dogs, people, and hustle and bustle that goes on.  They have to exhibit a happy, playful, confidence that adores the attention and isn't hyper and spastic.  The dogs must be able to learn and listen well.  They have to be of correct size, colors, and body type as well.  Getting a show line puppy helps ensure you have a well-balanced fun loving loyal companion that is all you read about when you read about pugs.

 

Puppies Go Home With:

Complementary Puppy Health Insurance Offer ~ We will provide you with an offer code on day of pickup for complementary healthy insurance with Immediate Coverage and Waiting Periods are Waived!!!  You Must Register Your puppy day before or day of pickup or insurance is forfeited.  This is the insurance company Trupanion's rule not ours.   So you must remember to active your insurance!  Your offer code will be in your folder at pickup if you would like to register the day before pickup just ask us to email you the offer code. Check out the company and what is offers here:  https://trupanion.com/

NY and FL have a little bit different offer due to different laws in those states!

Overview of the Go Home Day Offer for buyers outside of Florida and New York:
· 30 days of coverage with no obligation
· Immediate coverage, waiting periods are waived
· $250 deductible and 90% coverage, no payout limits

Overview for Florida Buyers:

· 50% coverage with NO deductible, no payout limits
· Immediate coverage, waiting periods are waived
· 30 days of coverage with no obligation

Overview for New York Buyers:
· Immediate coverage, waiting periods are waived
· They pick their deductible to determine what the premium is
· 90% coverage, no payout limits

Puppy Goody Bag:
Is a courtesy not guaranteed and is not a reflection of puppy price.

     Each pack may be a little different with some items varying.             

1.  Copy of Pedigree

2.  Sample of current Dog Food for Travel (please buy a bag and have it ready for when puppy goes home)

3.  Chews

4.  Toys

5. Treats

6. Waste Bags

7. Potty Pads

8.  Little Blanket with Mom's Scent
9. Collar (maybe currently being worn by your puppy or put in goody bag to be put on later)

10. Vaccinations Record (Combo Vax: Distemper, Adenovirus type 2, Hepatitis, Parainfluenza,  

      and Parvo) (puppies receive a single neo par parvo vax when they are 5/6 wks old and then at 7/8 wks 

      they are given their combo vax)
11. Folder with Records and Various Care Information

12. Training and Behavior tips Emailed upon request to you for reading and optional print out. (If you would like them 

      please just let us know!  It's a compilation of our most asked questions answered)

 


* We start the pee pad training process. Some dogs catch on quicker than others.
* Parents are family pets that live inside the home and treated as such!
* Puppies are family raised with kids, cats, and other dogs.
* We will be clipping their nails to start getting them used to it. Pugs especially hate having their nails    

  done! It's easier when you start young and keep it up! 
* When a holding fee is put down you can name the pup and we'll start the name recognition process for you.

   Some catch on quicker than others with this as they are in a litter setting. Sometimes they aren't sure whose name is     

   whose lol but we do try to get them used to their name.

* If we have puppy longer then 2 weeks from placing your reservation/holding fee we will get additional pictures every 2     

   weeks till they go home.
* Lifetime of support. We're here to give our thoughts on any subject you may need help with along the
way. 

Should you ever not be able to care for your puppy or dog you adopted from us in the future please contact us via email. We are always willing to help you place them in a new home by listing them and your contact info on our website.

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Examples of possible contents all packs vary your puppy will only come with one collar.

Puppy Writing

Holding Fee/Payments:** We will not hold/reserve a puppy with out holding fee being placed **

                  This goes toward serious intent and follow thru. Thank You for your understanding.

The required holding fee to hold the pup of your choice is up to half the adoption fee pending how long till pickup. Holding Fees are non-refundable so please ensure you are able to have a pup, and all your ducks, or pups in this case, are in a row. This is to help ensure the pup has a home and does not miss out on other potential adopters if you are not serious or change your mind for any reason or circumstance.

 

 Please note your pup will not be considered on reserved and held until your payment is received. You will receive holding fee receipt attached to an email as soon as your payment has been cleared and confirmed by our bank.

Payment Options are:

* Zelle if your bank participates and has allowable limits.  We cannot request but can received holding fees this way.

* Payment Request we send to you a Waveapps request powered by wave financial acquired by H&R block (adds 4%).  You do not need an account to use this form of payment and allows you to use your bank account or card to pay.

*Remainder of adoption fee is Due in CASH ONLY at pickup (please have exact amount as we do not have change).  

 

Visitors:
 

We do not allow visitors for safety reasons.  We prefer to meet in town for pickups which also helps reduce a portion of your travel time.  We do not allow "visitors" to our home for protection of us, our newborn puppies, and adult dogs.  Let us explain why:

 

Safety of Puppies:

 

New moms often move quickly to greet people leading to accidentally hurting puppies as they jump away from the litter and trample them in an effort to get to the well-meaning stranger.  New people can cause protection mode and stress on mom as she doesn't know if you are a threat or not to her puppies.  If mom is stressed out, then her puppies will be too.  It also comes back to disease as well as she can track it back into the home to other young puppies or future puppies as many moms co parent other litters.  Parents pictures can be seen on our website if they have puppies available.

Visitors unknowingly can bring disease to the property like parvo, distemper, ect... with them when visiting the puppies and breeders have lost entire litters this way and future litters as it is hard to get rid of once it happens.  Puppies have immature immune systems making them vulnerable to catching things until they receive their full vaccines series.  Living in the south this has become a huge concern as many people do not vaccinate or keep their pets contained to their property helping diseases run rampant.  TN is one of the top 3 states where viruses are at their highest risk of being contracted.  People who allow visitors have not seen the devastation of viruses we have seen during our rescue years.  They take health for granted and have likely been lucky to not have a problem yet.

The puppies are only in our care for a short time and are often on hold for different people.  Those people expect us to protect their puppy as well as yours from everything we can possibly control and reduce risks to them.  We feel the safety of the puppy is more important than a potential sale lost, and the puppy's owners appreciate the way we guardian over their puppy.

Our Safety:

This is our home not a pet shop on display.  We have us, our kids, and our animals to protect, this is our home.  We had a very terrifying encounter with a seemly normal person till pickup.   Yes, this person even had money down but was not what they seemed! We do not wish to go into details but thank God we were in public!  We personally know a few breeders that their homes were robbed, and their dogs stolen after people saw their home and layout.  Some breeders have even been targeted and murdered. We will not risk our human or animal safety.  We understand if we are not the breeder for you because of this but safety is first in our eyes.

 

Pictures and Requests:

 

Most puppies are put up between 6 -12 weeks old and these will be the pictures you have till pickup.  Pickup will come quickly, and you will have your baby every day to look at and adore on!

 

For those puppies that are put up and stay longer then 2 weeks past hold fee being received, we schedule taking pictures bi-weekly (every 2 weeks) due to how long and time-consuming getting pictures is.  Getting pictures is a long process from start to finish often with a puppy that is not very cooperative, lol.

We get extra picture requests on regular basis from all puppy owners eager to see more of their puppy, which we absolutely understand along with those interested in seeing more of our puppies.  However, we ask you please also understand if we did all the requests, we would be doing them all the time and not have time for anything else!  Like many we are trying to raise young kids, take care of the home, and have a lot of responsibilities along with dogs & puppy care, and responding to a ton of emails that come in every day.  We do our best to balance work, home, and customer service.  So, we have decided Any Extra Picture Requests are $50 to be paid up front.  They will only be done if we can make time in our schedule to fulfill the request.  Pictures are of your individual puppy and not group pictures (ex. litter together or with mom) It is very hard to get pictures of one puppy never mind trying to get them as a group as they rarely are all together.  They usually pair up or go find their own little spot.  If they do come together, it is usually a big ball of fur curled up without faces.  Please note we do not accept requests for "quick" pics either our pictures are important to us and a representation of us and thus care what we put out into the world in this digital age.  Even "quick" picture requests would take up an enormous amount of our time given the amount of time and requests we get and the time it takes as they are never as "quick" to take as people imagine.  All pictures will have our @CompanionPups mark on them as well.  We took the pics and deserve credit for our hard work and time.  You wouldn't ask an artist to not sign their artwork would you?


Vaccines:


*NOTE: a puppy must receive a series of at least 3-4 sets of vaccines to fully benefit from the inoculations ranging up through 18 weeks old pending on your vets' recommendations.  

Our puppies usually receive their first single parvo vaccine at about 5 to 6 weeks of age then a distemper combo vaccine at 7 to 8 weeks, this gives them a foundation to build up some immunity from the vaccines, but they are still not fully protected until all vaccines are finished.

 

References:
 

You are welcome to call our vet to check on us!  Just ask us for our vet's information when inquiring about a puppy.

We can upon request take a quick picture of your puppy of interest against a paper that says date and your name on it for you to prove your puppy is indeed here.  We do understand that getting a puppy without seeing it can be uneasy for some people and would like to assure you that the puppy and us are very much real!

We can give you some Instagram account names of past pugs that are public and you can message them and ask about us.

When Do Puppies Go Home:

 

Most puppies go home at 8 to 9 weeks old, but this can vary depending on when they are put up, it can range from 8-12 weeks on average. Toy breeds especially pugs can be hard to wean at times and often our puppies are on small side, so some may need a little extra time to put on some more weight before heading to a new home.  Most progress very fast week 7 through 8 and some may regress a little, because of this although rare you need to be open just in case pickup needs to be rescheduled should the puppy need more time.  You must be available on the next couple weekends following your scheduled pickup date just in case we have a last-minute pickup date change.   Those flying in or driving a long distance here please make sure your fights, hotels, and/or rentals can be rescheduled if needed!

Pickup Information:

The remaining adoption fee is due in cash at pickup.  Please note, CASH ONLY and exact change please.  online payments, Money orders, and Checks of ANY KIND will NOT be accepted at pickup for any reason.  Pickup will be scheduled to be in Whitwell TN or at CHA Airport (fee applies) if flying in, unfortunately we cannot travel to other towns anymore.   Chattanooga Airport is the only airport we can meet at and has a fee of $100 for travel.

Please Note: Scheduled times are in Eastern Standard Time not Central

To protect our Family and other puppies no one will be allowed to come to our home.  Unfortunately, people are targeting breeders just look up breeders murdered on google and you would be surprised.   There are also people targeting breeders to scope out their home and break in later, so we feel meeting in public is a safety thing and thank you for understanding! 

Pickup Options:

 

You must be available to pick up your puppy in person!  No transporters allowed it must be you meeting us to pick up your new baby.  If you cannot drive, we suggest the following two options:

Options for you to fly in:

 

#1.  We can meet you at Chattanooga Airport if you would like to fly in to pick up your puppy.  There is a $100 charge to meet at the airport to cover our travel.  With this option the travel fee is due at pickup.

 

#2. Some people will fly into Nashville (BNA) or Atlanta (ATL) then rent a car to come pickup from us.

Registration:

All litters are from AKC parents with AKC and/or International Imported Champion line Parents. 

Unless otherwise stated puppies are sold as strictly pet without registration. This is to help prevent people breeding without permission and AKC hounding us about puppies that go unregistered.   A few will be sold with limited AKC and those pups will have that noted if so.

We do not sell Full Rights anymore ever. 

 

Unfortunately, these changes in litter registration types were needed.  98% of people do not register their individual puppy with AKC and AKC does not like this and hounds breeders that have puppies that go unregistered when the litter is registered.  The other reason being that many people will try to go behind breeders backs and get full registration to breed without permission so having most puppies be strictly pet no registration will help prevent this.  If registration is important to you, you will want a puppy from one of our few a litters selected to be registered.  If you do not care or intend to breed you will want a puppy from one of our litters without registration.  Please let us know when filling out the Pup-Dates Notify is we have enough people wanting limited rights we will then register a litter for those people.

Health Testing:

We genetic test all our breeding dogs to make sure no puppy will carry double markers and be affected by the common pug problems we screen for.  All our Pugs are PDE (Pug Dog Encephalitis) clear!  We also test for PKD (Pyruvate Kinase Deficiency), PLL (Primary Lens Luxation), DM (Degenerative Myelopathy).  Our dogs and puppies are also thoroughly screened by our vet to make sure they are all healthy - Heart, Lungs, Knees, Hips, Eyes, ect....

What Colors We Breed for & Coat Type:

We specialize in Silver Fawn, Bright Fawns, and Black.  We do also have your average Fawn color (more tan like) as well but mostly produce bright blonde coats, known as silver fawns and Bright fawns.  Most of our pug puppies both fawn and black are double coated as well and have the much desired a thick plush soft coat! 

 

Thank You for your interest in our Exceptional Puppies!!

 

Reservation Pup-dates Form Button

 Get on our Pup-Dates List to be Notified when Puppies are Ready!

If you looking for a Stunning, Exceptional, Family Oriented Pug Puppy with an Amazing Temperament you have come to the right place!  Our beautiful, silly, chubby little babies are from Top quality Health checked parents from AKC & International Imported Champions  Lines.  If you are looking for a pug puppy from us you'll want to get on the notify list so you don't miss out!  Once your pup-dates list form is received and approved for a puppy we will keep you posted as puppies become available and ready to go home that match you via email!  From there to reserve an available puppy the Non-Refundable Holding Fee is half the puppy price which is due immediately and once received the puppy is on hold for you.  We will not hold puppy until holding fee is received.  Upon holding fee being received you can name the puppy and we'll start using it!  The remaining half of puppy is due in cash when the pup is picked up. 

 

A majority of puppies will be made ready , available, and  announced between 7 -12 weeks old, most the puppies will go home at about 8 to 9 weeks old (puppy's do not leave before this). Until pup-date announcement we don't give out details as we find people tend to get stuck on particulars and we like to make sure everyone is doing well and we have accessed for possible keepers for our program (so we know who will be available and who won't).  We never know when we will find just the right puppy that is showing potential for our program. Our program is always evolving to bring you the very best!  Puppies will be close to ready or already ready before we make the pup-date announcement!  Our pups maybe put up as entire litters or on a puppy by puppy basis as we feel they are ready to find new homes.  Not every puppy in the litter will progress at the same rate just like human kids, they all get there in their own time.  Waiting till pups are ready or almost ready also allows us to concentrate on puppy care and our family while limiting lengthy email replies before we even know which pups maybe available. Pupdate announcement will provide parents pictures/information, puppy info, puppy pics, pickup date(s), registration type, ect... after announcement we will gladly answer any further questions and provide any further details people may want to know about.  Until announcement we only give general idea of when we MAY have puppies available go home - months or seasons.